first of all, making an appointment for the interview is quite difficult. Although they have changed the process of reserving interview appointments, it is highly unclear how it works. Sometime, one has to wait for the embassy to tell him/her the exact time and date of the appointment for months. Some people lose their interviews or if they are students (especially master students they usually lose that semester when they are supposed to take part in classes. But worst than anything else is the way they keep waiting many people on the street behind the doors of the embassy, no matter if it is winter and snowing or summer under the hot sun. Also in past the people who worked in the embassy used to treat people terribly like we are savages and not able to understand anything. Even though, some of them are not working in the embassy anymore there are still some of clerks who are nothing but rude to people.